Contact
Get in touch
Presetly is maintained by a small independent team. We read every message and respond as quickly as we can.
Email us
For bug reports, feature suggestions, or any other questions:
contact@presetly.appWe aim to respond within 2–3 business days. Presetly is a free tool maintained by a small team, so we appreciate your patience.
Before you write — common questions
These questions are answered in the tool FAQs:
My compressed image is still being rejected by the portal.
Portal requirements change without notice. Double-check the official portal for current specifications, then re-process your image using the correct goal tool.
View tool →Which tool should I use for my application?
Browse tools by category or use the search bar on the homepage to find the right tool for your specific portal.
View tool →Is Presetly really free? Are there hidden charges?
Yes, completely free. All processing happens in your browser — there is no backend cost to us, which is why we can offer it at no charge.
View tool →
Reporting a bug
If Presetly is not working correctly, please include:
- The goal or tool you were using (e.g., "UPSC Photo Resizer")
- Your browser name and version (e.g., Chrome 124 on Android)
- What you expected to happen and what happened instead
- Whether the issue happens every time or occasionally
Privacy note: Do not attach any personal photos or government documents in your message. Describe the issue in words — we can reproduce it locally. See our Privacy Policy for details on how we handle contact data.